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Horncastle

Lufthansa City Center Business Travel

Telephone: +44 191 261 6040
Email:
information@horncastle.co.uk

Hadrian House, Higham Place,
NE1 8AF Newcastle upon Tyne
United Kingdom
 
 
Today's Challenges
 
The pressure on today's corporate traveller has increased tenfold over the last few years. Not only are they faced with the primary challenge of securing the best possible fare to a destination, issues of safety, comfort and security must be incorporated into travel plans. They need to ensure that work is carried out as efficiently as possible, whilst on the move and at the final destination. They may choose to consider vital environmental issues and the need to reduce the impact that some travel has on the environment.
 
Consultants
 
We firmly believe the credentials of a company must be of the highest order for survival in a competitive field. Our staff are our most valuable asset and the basic building blocks of our credentials. They are trained to the highest standard of our industry and will offer a proactive and innovative approach to business travel, with effective alternatives for each itinerary. This, coupled with attention to detail and a personal touch, ensures customer objectives are met and expectations exceeded.
 
LCC Horncastle fully understands the challenges corporate travellers face and our Consultants work efficiently and proactively with our customers, researching the best deals available and overcoming any obstacles to establish a smooth, trouble- free passage.
 
Value for Money Service
 
LCC Horncastle has been managing travel plans for corporate clients since 1969 and we understand that now, more than ever, we need to ensure that our customers are not wasting resources in time nor money. The hallmark of value features prominently in the management of our customers' business travel.
 
Email Travel Updates
 
A factual travel information update, relevant to our customers' business, is delivered electronically to our registered customers on a weekly basis. It provides accurate, up to the minute information on services, changes and current travel issues.
 
Travel Coordinator's Guide
 
This booklet is presented by LCC Horncastle to new corporate accounts and serves as a brief introduction and guide to our procedures, ensuring best practice. It outlines general information and advice for the Travel Coordinator.

Full Service Option or Self Book

LCC Horncastle has a very broad spectrum of clients throughout the United Kingdom with an equally broad range of travel requirements. We can tailor our service exactly to the needs of your particular business. You can choose LCC Horncastle's full service option, utilising the expertise of our senior consultants who will work alongside you to achieve a cost effective travel plan.

Alternatively, you may choose to use our self booking tool, Amadeus e-Travel Management, which is suitable for all your corporate travel reservations.

Horncastle Business Travel offers a complete and extensive service for global information and reservations for flights, hotels and ground transportation.

 

 

This full service includes:

  • In-depth research and sourcing of the best fare for your itinerary, including the low cost carriers. We have immediate access to over 700 airlines worldwide.
  • British, Continental and Overseas rail and ferry ticketing, including Eurostar, Eurotunnel and Amtrak within the United States.
  • Hotel Reservations. We have access to 72,500 hotels throughout the world, many with specially negotiated rates.
  • Car Hire. We have access to 22 car hire companies throughout the world.
  • Horncastle Consultants on duty 24 hours a day, every day of the year. Wherever you are in the world, immediate assistance is available and our full resources are at your disposal.
  • Aircraft Chartering.
  • Airport Services, including VIP and Meet and Assist.
  • Management Information Reports providing detailed analysis of your company's travel expenditure.
  • Passport and Visa Service.
  • Travel Insurance.
  • Traveller Profiles stored securely on LCC Horncastle's reservation systems.
  • Regular Client Meetings.
  • The full services of a Customer Relations Manager to ensure the relationship between Horncastle and its customers remains at its optimum throughout the term. A dedicated Account Manager will visit our customers on a regular basis and provide ongoing, responsive and efficient support for our customers.